Uncategorized – AGE

Release of the BSO Dementia Observation System (BSO-DOS©) Working Group

AGE Research & Development Chair, Lori Schindel Martin, co-chaired an inter professional working group building a new standardized version of the DOS. The tool, piloted in eight health care organizations across Ontario, records direct observation of responsive behaviour. In addition, it was used to record responsive behaviour episodes evident in one- minute intervals from de-identified video clips.

AGE provided data analysis support to the research team in this multimodal sensor study and will be acknowledged as a contributor in its publication. The new standardized BSO-DOS© shows promise as a research tool to measure patient outcomes in future projects. Learn more here

Welcome April Morganti, new AGE Executive Director

We are very pleased to introduce April to our partners, stakeholders and healthcare colleagues. April brings over 20 years of broad-based strategic management experience and a solid track record of building and maintaining effective relationships in health, education, government and not-for-profit organizations.

April holds a Masters of Public Administration (MPA) and an Honors BA from the University of Western Ontario, a Diploma in Adult Education from St. Francis Xavier University and a Certificate in Co-Creative Stakeholder Engagement from the University of Toronto.

Read April’s full bio here

Congratulations to Patti Boucher, AGE Executive Director, on her Retirement

Patti Boucher retires at the end of this week after a very successful and rewarding 42-year career in healthcare, initially nursing at the point-of-care and for the last 25 years in senior healthcare leadership positions.

The AGE team thanks Patti for her steadfast belief in the importance of dementia education for staff at the point-of-care and her careful stewardship of AGE’s growth and success over the past five years. As she begins this exciting new stage in life we wish her happiness (and time to sit down to write the rest of that family recipe book she’s been itching to complete!)

Patti reflects on her time at AGE, including its growth and success as a social enterprise, with thank-yous to AGE’s partners and stakeholders. Read her Goodbye Blog here.

(Photo: Patti speaks at the ORCA Road Show)




Journal of Psychiatric and Mental Health Nursing: The experience of hospital staff in applying GPA to dementia care.

Journal of Psychiatric and Mental Health Nursing
Original Article

Wiley Online Library.

Link: https://onlinelibrary.wiley.com/doi/abs/10.1111/jpm.12504

First published: 18 November 2018


This article has been accepted for publication and undergone full peer review but has not been through the copyediting, typesetting, pagination and proofreading process, which may lead to differences between this version and the Version of Record. Please cite this article as doi: 10.1111/jpm.12504




Hospital staff lacks knowledge and skills in dementia care. There is a need to understand how person‐centered care theory can be operationalized in staff’s practices to improve dementia care.


To describe the staff’s experiences of learning and applying the Gentle Persuasive Approaches (GPA) to enact person‐centered care in a hospital.


Mixed methods, including post-education survey and focus groups, were used. Thematic analysis was conducted to identify themes that describe participants’ experiences.


310 staff and leaders in a hospital participated in the GPA education and completed a posteducation survey (n=297). After one year, two follow‐up focus groups were conducted with interdisciplinary staff (n=24) across medicine and mental health programs. Our analysis identified three themes to enable person‐centered care: (1) changing attitudes, (2) changing practices, and (3) changing conditions.


This study contributes to the literature by providing evidence of how an education program was implemented in a large Canadian hospital to build capacity for dementia care. Joint education for interprofessional staff offers value in enabling person‐centered care.


Mental health nurses are in position to lead dementia education and advocate for person‐centered care in hospitals. Staff need structural support to engage in team learning for practice improvement.

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