An increasing number of people with dementia are presenting to Emergency Departments with behavioural and psychological symptoms of dementia (BPSD). These environments can trigger or intensify BPSD, yet not all ED staff are trained to manage BPSD. AGE presented our findings from our GEM Nurse Study at the 2017 CFN Conference. Our findings show that GPA education and training bridged a knowledge gap and improved Emergency Department staff self-efficacy and competence when responding to dementia and BPSD. View our Findings.